Netgear Genie app is offered by Netgear to let its users effectively control and manage their Netgear router. The app lets users connect and monitor their home network from either a smartphone, tablet or PC.

Apart from the above features, the app supports the Parental Control feature that helps parents to have a tab on the internet usage of their kids. The feature lets parents control the access of sites that they don't want their kids to see. However, with the Netgear Genie app users, sometimes, face various issues and 'Netgear Parental Control Not Working Error' is one of them.

The error annoys many users when not working as they can't restrict internet access by blocking sites that might be harmful to their kids. If you are struggling with the same problem, then this article will give you a nudge on how to resolve the Netgear Parental Control Not Working issue. Before proceeding further let's first know the reasons that are creating the problem. Read on.

Issues behind Netgear Parental Control not working

Check whether the settings of the feature are properly configured or not. If not, you will not be able to activate the feature.

The reason behind the issue might be because your Netgear router is not set into bridged mode.

The problem may arise if your Netgear router itself is not properly configured. So, check whether you are properly connected to your Router's WiFi network by accessing routerlogin.net or routerlogin IP.

Netgear Parental Control Not Working issue may also occur due to internal damage or faulty hardware.

It may be because your internet security app is meddling with the settings and workflow of the Netgear Genie app.

Sometimes the issue may be caused due to the reason if your Netgear Router Firmware is not updated to its latest version.

Now as you get familiar with the issues that might create the problem, let's now know how to fix Netgear Parental Control not working error.

Fix Netgear Parental Control Not Working Issue

Check Your Wi-Fi connection

If the signal strength of your router is not good and is showing a low signal, then it can lead to internet connectivity problem on your system. To fix this, you are suggested to reset your router settings. Once done again configure your router by accessing routerlogin.net

Enable Parental Control Mode feature

Sometimes, the issue can annoy you because the Parental Control feature might not configured in a proper manner. To fix the issue, make changes in the Parental Control Code along with modifying sections like:

Navigate to Filter Level Window and make a selection of mode settings as per your need. You can choose either Low, Moderate, High or Custom option.

Make modifications in the settings of DNS Server

If there is a problem in IP settings, you may encounter the problem Netgear Parental Control not working. To fix this issue, you are advised to make changes to the DNS value by entering the accurate data.

Modify Netgear Account settings

While making use of the internet without any restrictions, chances are that you may face account settings problems. To mitigate such a situation, simply add a bypass account and get rid of any router settings trouble.

Temporarily turn off the Internet Security
At times, internet security prevents various functions of Netgear Router. In such a case disabling the security or reducing the internet security level will help you overcome the issue.

Final Note

Here's to hope that Netgear Parental Control Not Working issue is resolved for you. The above steps will not only help you fix the issue but also help in effectively enhance the performance of the Netgear router.
If even after following the above steps, you are unable to fix the issue then you are advised to contact Netgear Router Support for instant and reliable solution. They will certainly lend you a helping hand with a reliable help.